Publishing Violence in the Age of Social Media

Instagram Posts May Have Escalated Fatal Standoff, Police Say

The episode highlights Facebook’s increasingly complicated role in documenting violence, and in some cases, its active place in the middle of it. Before the shots were fired, the Instagram posts caught the police’s attention. Read More

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Internet 101: Sometimes You Just Gotta Take The Damn “L” 

Yeah… I’ma tell you like Will Evans told me: if somebody messages something reckless / ignorant / snarky at you, “Mmm–How many followers they got? Only 127 people care what this cat got to say? Not Even worth the time.” That’s been my litmus test for twitter fingers for the longest. Jordan breaks that shit down into math, “I don’t respond to people with 40,000 tweets and 400 followers.”

 

+Commentary: This is an interesting and very funny look at the psychology behind Twitter, with some really great tips & hints.

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Staples Canada Clowns Kris Jenner

Staples Canada Tweet Clowns Kris Jennery

And gets over 50,000 Retweets! With 56k Likes!?!?!
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Online Efforts

Are you getting the most from your online efforts?

Getting the Most from an Online Customer Community

Four best practices.

  1. Don’t underestimate the amount of work that’s required

  2. Don’t just recruit “fans” for your community

  3. Measure the ROI

  4. Create a brand for your community


Source: Getting the Most from an Online Customer Community | HBR


+Commentary: Great read from Harvard Business Review, while ostensibly for community managers, it can be applied very broadly to all your social media practices as a micro-business or in any micromarkteting efforts. Read More

Never-Ending Myths About Online Abuse

After building online communities for two decades, we’ve learned how to fight abuse. It’s a solvable problem. We just have to stop repeating the same myths as excuses not to fix things.


Source: The Immortal Myths About Online Abuse —@anildash Medium


+Commentary: This is a great read…and necessary, since constant reinforcement of this idea demands disabusing the trope that we should just “ignore it” for it to go away is utterly insane. It hasn’t worked, and frequently leads to business lost, a damaged brand, a reduction in ability to provide for yourself or family. It can at times even be physically violent & threatening. This not only affects the people who are targeted but will extend to those they love, the businesses they work at, and other tertiary lives.

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The “Other” Beyoncé Effect:

Yet Another Company Forgot About the Don’t Mess With Beyoncé Rule

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“Everyone is a media outlet”

Why Content Curation Is Here to Stay [2010]

For website content publishers and content creators, there’s a debate raging as to the rights and wrongs of curation. While content aggregation has been around for a while with sites using algorithms to find and link to content, the relatively new practice of editorial curation — human filtering and organizing — has created what I’m dubbing, “The Great Creationism Debate.” Read More

It could happen to you too

Facebook Removes The Shade Room For “Violating Community Standards”

The Shade Room is a thoroughly modern publication, existing nearly entirely where its audience exists — on social. However, publishing directly to social networks, as Nwandu has pioneered, puts the fortunes, and readership, of TSR into a third party’s hands. Namely, Facebook’s, Instagram’s, Twitter’s, and Snapchat’s.


Source: Facebook Removes The Shade Room For “Violating Community Standards” I BuzzFeed News


 

The dark side of Guardian comments

How should digital news organisations respond to this? Some say it is simple – “Don’t read the comments” or, better still, switch them off altogether. And many have done just that, disabling their comment threads for good because they became too taxing to bother with.

But in so many cases journalism is enriched by responses from its readers. So why disable all comments when only a small minority is a problem?

At the Guardian, we felt it was high time to examine the problem rather than turn away.

+NOTE: some really great interactive visualizations go along with the data accompanying this article at the link below:


Source: The dark side of Guardian commentsThe Guardian


 

The Evolution of Trolling

The internet has a problem, and that problem is people. Dramatic incidents of public harassment, abuse and threatening behaviour are never far from the news, and during recent years, public awareness of this unpleasantness has grown dramatically. With it has come an understanding of the harms done, not just by high-level threats and abusive behaviour but by a more insidious culture of dismissal, denigration and disrespect that surrounds them. Read More

The Terrible Sea Lion


Source: Archive » #1062; The Terrible Sea Lion | Wondermark


 

Love and unicorns … can software make us nicer people?

Play nice! How the internet is trying to design out toxic behaviour

Love and unicorns … can software make us nicer people?

Online abuse can be cruel – but for some tech companies it is an existential threat. Can giants such as Facebook use behavioural psychology and persuasive design to tame the trolls? [8 Minute Read]

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Et Tu, Cosmo? No, we mean AGAIN.

Hair Tattoos = the next beauty trend you desperately need in your life:

Cosmo Tweet: Hair Tattoos equal next beauty trend desperately need in your life

What could possibly be wrong with this tweet? Twitter knows.

Another Day, Another bad tweet. Clowning Begins in 3, 2, 1…

(Click any picture above to see close-up or easily scroll through )

Today’s offender: Cosmopolitan Magazine

Offense: #CosmoHeadlines in 2011, 2013, 2014 & now again it seems they can’t help tweeting the wrong thing, composing a stupid headline, or making a comparison that will get the ire of everyone. Can’t find it, but as recently as last week they had another offensive tweet. Perhaps slightly longer. This is really a signal that whatever intern they have managing their globally recognized brand is making waves once more. Deleting & moving on is one way to deal with it, but remember screencaps are forever. Read More

Chipotle_Raincheck

What Could Go Wrong?

Darn, You Just Missed It_Raincheck Chipotle Offer

Innocent man terrorized by strangers asking for Chipotle burritos

“Where’s my burrito b*tch?”

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Delete. That. Tweet.

Hefty Bruno Mars Super Bowl Tweet

Another Day, Another ill-thought out Tweet:

OFFENDER: Hefty

Offense? Being rather culturally insensitive & going out of their way to craft a picture of trash bags with gold chain & a sunglasses to emulate Bruno Mars & Dance Crew during their Super Bowl 50. Who wouldn’t be flattered? Or maybe they were hoping to display some edgy millennial humor? Either way, a clear #Fail.

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Too little, too late

Red Lobster Fail: Cheddar Bey Biscuits

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How audience engagement editors guide online discussions

Through it all, a new kind of journalist was on the story.

Along with traditional reporters and editors, The Wall Street Journal’s nearly two-year-old audience engagement team fueled the outlet’s coverage of the slayings. The team simultaneously verified information, promoted Journal articles and social media posts on the killings, managed reader comments, and shuffled online feedback and analytics to their colleagues. “The audience team is just like your shoe-leather reporters,” says Carla Zanoni, head of emerging media and audience development, “in that they feel like this is what they’ve been training for.” Read More

Topic of the Day: Bullhorn or 2-way Radio?

Which do you use?

Listen To Your Potential Clients Tweet

How do you use #SocialMedia to communicate to your customers?

How do you use #SocialMedia to communicate to your customers? (embedded tweet below)

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Facebook Likes Are Not “Vanity Metrics” ?!?

Really, tell us more?

In the past month I have attended two webinars with thought-leaders from the social media marketing space in which one of the luminaries referred to Likes on Facebook as “vanity metrics” as if this were uncontestable common knowledge. This was troubling for three reasons. First, it reveals engrained prejudices about social media that are simply false. Second, it suggests a profound ignorance about the mechanics of social media platforms. Third, it indicates that direct-response thinking still dominates much of the discourse around social media marketing.

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CAUTIONARY TALES: Amy’s Baking Company Bakery

This Is The Most Epic Brand Meltdown On Facebook Ever

The two owners of Amy’s Baking Company Bakery Boutique & Bistro took over the restaurant’s Facebook page last night to fight unruly commenters, and man, was it embarrassing. Read More

A close look at troll comments versus real ones

There’s something very strange about the anonymity of the Web that brings out the worst in some people. I don’t get it, but it’s something we have to deal with for now. Courtney S… Read More