What a Mobile Website is Supposed to do

mobile-website-oatmeal-comic

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When Algorithms Cheat, who checks them? 

Amazon Says It Puts Customers First. But Its Pricing Algorithm Doesn’t.

Buy Box

Unseen and almost wholly unregulated, algorithms play an increasingly important role in broad swaths of American life. Read More

Publishing Violence in the Age of Social Media

Instagram Posts May Have Escalated Fatal Standoff, Police Say

The episode highlights Facebook’s increasingly complicated role in documenting violence, and in some cases, its active place in the middle of it. Before the shots were fired, the Instagram posts caught the police’s attention. Read More

Never-Ending Myths About Online Abuse

After building online communities for two decades, we’ve learned how to fight abuse. It’s a solvable problem. We just have to stop repeating the same myths as excuses not to fix things.


Source: The Immortal Myths About Online Abuse —@anildash Medium


+Commentary: This is a great read…and necessary, since constant reinforcement of this idea demands disabusing the trope that we should just “ignore it” for it to go away is utterly insane. It hasn’t worked, and frequently leads to business lost, a damaged brand, a reduction in ability to provide for yourself or family. It can at times even be physically violent & threatening. This not only affects the people who are targeted but will extend to those they love, the businesses they work at, and other tertiary lives.

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Information Architecture [Infographic]

usbilla Information Architecture IA infographic different layouts UX UI

The Fundamental Concepts of Good UX

UX Fundamentals: The Concepts #Infographic

User Experience is an increasingly expansive discipline but the key concepts remain largely the same. These are some of the main things that contribute to the UX of your site and the things you need to consider when implementing a UX strategy.

(follow the link below to read each of these principles explained)


Source: The Fundamental Concepts of Good UX | Usabilla Blog


 

Part 9: Your Voice is the most important thing to…

So you want to be taken seriously & paid what you are worth? Seems like an easy request, but how to get the attention of those that will hire you. Especially when you don’t have legions of followers and likes to back it up as a calling card. Know your voice or all else is lost.

[New Here? Missed the previous chapters?]

SHARE_800x800 Everything about Publishing

What you will learn:
  • Why your voice is so important today
  • Everything you need to know is in the dashboard
  • Well, actually it requires work
  • Core principles always point to a path
  • Writers both know their voice and stifle it

Read More

The Customer and the 500 Error 


Source: The Customer and the 500 Error | CommitStrip


 

Wish more sites did this:

Why your news site should be more readable for the visually impaired

Over eight million Americans have trouble with their vision. Here’s how newsrooms can (and should) design with them in mind.


Source: Why your news site should be more readable for the visually impaired | Nieman Journalism Lab


 

Must Algorithmic Feeds Become the Norm?

The question is: Do algorithmic feeds create a better user experience or do they enable social platforms to better serve advertisers?

When Instagram announced that it would be using an algorithm to order content, the decision was justified in part by the claim that users are missing out on 70 percent of the content they’re subscribed to; an algorithm could potentially show users more of what they follow. This provides a natural boost to advertisers, given how Instagram users engage with brands on the platform.

*empahsis ours

Source: Are Algorithmic Feeds Becoming the Norm on Social Media? | SocialTimes


 

Tell us in the comments your thoughts about Algorithmic vs Chonological:

Why Responsive Design Goes Wrong For Mobile UX

The number of internet users that access pages in the web through mobile devices rises daily. To get to this market, which represents a large percentage of the target market, most marketers have made their websites more mobile friendly. This is common especially where they operate in a tech savvy environment meaning the surfers use mobile devices to access their content. Website developers have used the responsive design to create this mobile friendly sites. The responsive design allows pages to resize based on the size of the screen being used to access it. In some instances this can work to perfection but this is not always the case, sometimes it results in websites failures.


Source: Why Responsive Design Goes Wrong For Mobile UX | AnP Websolutions


 

Dispelling common held myths about blogging

What I Learned from Analyzing 1700 Blog Posts

by Ben Gregory

But wait a minute — does this prove that Tuesday or Thursday is the best day to post? Because what this actually shows us is that Tuesday is the most popular day to post (and by a narrow margin at that.) But is it the best? I’m glad you asked…

[…]

Answer: It seemingly depends on the company, but there do appear to be a number who publish their most successful posts on Tuesday. Now, whether or not that is because they too believe that Tuesday is the best day to publish and thus save their best posts for then I can’t say. But it won’t matter either way if it isn’t statistically significant.

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The latest innovation from the media


Source: The latest innovation from the media | CommitStrip


 

Changes At Tumblr, Again

Tumblr brings back Replies, revamps Notes to encourage more conversations on its service

Yahoo-owned blogging platform Tumblr this morning announced two changes to its service designed to encourage more conversations and increase engagement around posts and other content. The company is bringing back its Replies feature, removed several months ago, and it’s rolling out an updated Notes design that makes it easier for the community to follow the commentary around a post.


Source: Tumblr brings back Replies, revamps Notes to encourage more conversations on its service | TechCrunch


 

Yo Instagram! WYD?!?!?

Expect a more thorough analysis to follow, this made us laugh in the debate of Instagram’s new algorithmic timeline/feed. Currently we are enjoying the humorous reactions to the change. Not unlike previous ones, but funny because IG is the darling for everyone except us!
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10 ways ZDnet got the fear of Internet of Things horribly wrong

17 ways the Internet of Things can go horribly wrong

Rapid growth in the “Internet of Things” space means two things. First, it means that everything we own will soon be Internet-connected. Second, it means that hackers will soon have access to everything we own, by virtue of it all being Internet-connected.

+Commentary: This is the sort of Listicle where ZDnet does its best to be Buzzfeed for nerds & hackers. Or your friendly neighborhood IT Director probably really is worried about this line of inquiry, but I’m not so sure that the 87% who don’t even understand IoT, let alone adopt it, even do. So let’s talk about what they won’t, shall we?

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Fool Me Once. Naw, not again

Forbes Message after you hit continue but your adblocker is still on

Dear Forbes, we are not giving you another chance, we unblocked you (or actually paused Adblock) previously and the results were disastrous. You will not fool us into a second chance. “Lengthen Your Healthspan” and improve your site by not promising things like “ad-light” experiences. That is not L.E.A.N or a D.E.A.L.

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When all else fails create a mnemonic acronym

D.E.A.L. and L.E.A.N.

Back in October, Mr. Cunningham penned an open letter on behalf of the IAB (Interactive Advertising Bureau) telling content providers and others, “We messed up.”

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The important, recent and popular

Facebook is eating the world

Here is a definite must-read for everyone. Pondering the long-term viability of publishing when they are no longer in control of the distribution channels. How you get to read or who gets to decide what you see?


Illustration: AP | 9m read |original

Our news ecosystem has changed more dramatically in the past five years than perhaps at any time in the past five hundred. We are seeing huge leaps in technical capability—virtual reality, live video, artificially intelligent news bots, instant messaging, and chat apps. We are seeing massive changes in control, and finance, putting the future of our publishing ecosystem into the hands of a few, who now control the destiny of many.

Social media hasn’t just swallowed journalism, it has swallowed everything. It has swallowed political campaigns, banking systems, personal histories, the leisure industry, retail, even government and security. The phone in our pocket is our portal to the world.

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Infographic: 9 Features You NEED On Mobile

Top 9 Features_Header infograhic (comp)

Top 9 Features Consumers Want On Mobile [Infographic]

When creating a mobile website you think of typography and decide not to experiment with font colors and types. You carefully select content that would engage and entertain. You even predict your vis…

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Coming soon: Improved Twitter Embedded Timeline

Improved timeline or ruined experience?


Starting March 3, you’ll see a new design for the embedded timeline that’s more modern, flexible, and media-forward.

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Does a Tweet = Job Advertisement?

( or Why both Twitter & Journalism are in deep trouble )

Of course we aren’t sure how deep, but fairly certain that both are at an intersection where they need to reevaluate their choices and recommit to bringing quality & fairness to their respective platforms


BuzzFeed’s search for marginalized writers is progressive, not racist

On Saturday night, Koul deleted or deactivated her Twitter account. Koul, a woman of colour who writes critically about racism and sexism, was forced off social media for giving an ear to those who often go unheard. This should disturb any journalist, regardless of whether or not Koul returns to Twitter.

But the implications of the incident go beyond Koul, perfectly encapsulating a dangerous deficiency in understandings of racism.

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Facebook Reactions Emojis

Facebook Emoji Responses are Live

Well, the emoji response is here:

What are your thoughts? Have you used them?
Take the poll below

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Love and unicorns … can software make us nicer people?

Play nice! How the internet is trying to design out toxic behaviour

Love and unicorns … can software make us nicer people?

Online abuse can be cruel – but for some tech companies it is an existential threat. Can giants such as Facebook use behavioural psychology and persuasive design to tame the trolls? [8 Minute Read]

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Notes from the War on AdBlockers

Wired Ad Blocking Pop Up

Here’s the thing about this situation, as soon as the first scroll on the page this took over the entire screen. Having read the ‘above the fold’ paragraph & half, and skipped the video. So you offer a “deal” at $1 per WEEK. Okay, that seems reasonable, even if not very tempting.  Read More

Online Enlightenment Header Screencap by GLEAMsocial

What is an Enlightened Web Experience and how do we get it? [Infographic]

The question almost never comes up anymore: why optimize performance? It’s rarely asked because there’s an abundance of data proving that optimization has an impact on crucial metrics like conversion rate and engagement.  […read the rest at the link below]

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Great Thoughts from the founder of Pinboard

Fan Is A Tool-Using Animal

Below are some highlights of the talk, or take-away points to the talk that seemed to be far-reaching when dealing with social media. Read the whole thing by clicking the picture above or following the link at the bottom. Read More

#RIPTwitter

Tales of your Downfall are greatly exaggerated, they always are

twitter storm birds
Another Day, another rumor that sparks furious condemnation of Twitter for daring to change. Of course it trends. Its users, power or otherwise, influencer or not, seem to have very strong feelings about something they neither know much about or have investigated more than say, listening to what others have tweeted. Except to say Twitter is ‘becoming Facebook’ … algorithm this…non-chronological…

rip twitter
Further to this, one has to wonder why all the complaining, why grab the pitchforks, light the torches, swear (rather less than persuasively) you’ll stop using it…

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Jakob Nielsen

“The more users’ expectations prove right, the more they will feel in control of the system and the more they will like it.”

How Facebook Squashed Twitter

…but for nearly everyone else in the world it is Facebook that is the first thing people check, not just in the morning but in all of the empty spaces of their lives. In short, it’s not simply that Twitter needs to convince users to give the service a second-chance, something that is already far more difficult than getting users to sign up for the first time; it’s that even if the service magically had the perfect on-boarding experience leading to the perfect algorithmically-driven feed, it’s not clear why the users it needs would bother looking up from their Facebook feeds.

Facebook vs Twitter graph MMAUs


Source: How Facebook Squashed Twitter | Stratechery


Read the entire thing article at the link above

UX or UI? Maybe Entrepreneur?

How to move forward when you have too many ideas

True entrepreneurs have an uncanny knack for seeing opportunity in everyday circumstances. What to some people, is merely a frustration — for instance, the absence of an app to handle some desired tracking function — is a clear source of inspiration for the entrepreneurially-minded. But seeing potential businesses on every street corner and in every daily frustration can overwhelm an entrepreneur’s to-do list. You can end up with idea overload — too many ideas to pursue and too few resources to execute on them all.


Source: How to move forward when you have too many ideas | VentureBeat 


 

How to do a Product Critique

How to do a Product Critique

Listen, product design isn’t some innate skill one is born with, like having a good ear for distinguishing notes or possessing exceptionally powerful twitch muscles for sprinting across an Olympic stage. Developing good product intuition—by which I mean developing a good sixth sense about what features or experiences will resonate with people and become successful—is about two core tenets: 1) understanding people’s desires, and 2) understanding how people react to things.


Source: How to do a Product Critique — The Year of the Looking Glass | Medium


 

After Twitter’s Executive Exodus, What Happens Next?

…since executive turmoil has become one of Twitter’s most defining characteristics over the years. It has had a strikingly high level of turnover at its highest ranks, and Sunday’s mass exodus simply reinforces that image.

As one source put it to me: This is just Twitter being Twitter.

So what comes next?


Source: After Twitter’s Executive Exodus, What Happens Next? | Re/code


 

Most Annoying!?!?

The 8 Most Annoying Things People Do With Their Phones

I’m not entirely sure when it became acceptable to use a speakerphone in public, but in the last week I’ve witnessed three people hold entire conversations through the speaker on their mobile phone, without caring who was listening. In one instance, I was on the subway when the woman’s phone rang. She answered it, and began a discussion with the person on the other end about where they were going to dinner that evening. Just FYI, they decided not to go out.

Here is the complete list:

  • Making calls on speakerphone: 53 percent
  • Playing music/games/videos without headphones: 47 percent
  • Taking photos/videos of strangers: 42 percent
  • Making calls while in a restaurant: 36 percent
  • Video calls/FaceTime/Skype: 27 percent
  • Loud mobile device alerts: 26 percent
  • Messaging/emailing at seated performance/activity: 24 percent
  • Photographing food during meal: 18 percent

Source: The 8 Most Annoying Things People Do With Their Phones | Big Think


 

Mobile Payments Mess, Summarized by This 71-Year-Old’s Email

“Being forced to choose all of these different payment system(s) for each business I might use is not something I want to do.”

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The evolution of autoplay 

How do you come up with metrics that properly track meaningful attention, not just playcounts? (Probably no impression is completely meaningless, but some are definitely more meaningful than others.) What do you do about audio? The best implementations I’ve seen start autoplay in silent mode with captions. Unexpected autoplay audio is a deep annoyance — motion and text, not so much. And there’s a lot of experimentation to be done with text-heavy video, particularly on the news side. I believe silent with captions will become an emerging standard, both on big platforms and on publishers’ sites.

evolution of autoplay by tim carmody

Click picture to read the entire article


Source: The evolution of autoplay | Nieman Journalism Lab


 

How Did Apple lose its way?

How Apple Is Giving Design A Bad Name


Now, although the products are indeed even more beautiful than before, that beauty has come at a great price. Gone are the fundamental principles of good design: discoverability, feedback, recovery, and so on. Instead, Apple has, in striving for beauty, created fonts that are so small or thin, coupled with low contrast, that they are difficult or impossible for many people with normal vision to read. We have obscure gestures that are beyond even the developer’s ability to remember. We have great features that most people don’t realize exist.


Source: How Apple Is Giving Design A Bad Name | FastCoDesign


+Commentary: This is a great longform article that deconstructs the very notion of what good design is supposed to be & represent. It also focuses on the shift to touch and portables that demand a completely different framework. Many of the things pointed out in the article are things experienced first hand, while teaching the horde of new converts to Apple products (especially those at the older end of the spectrum) how to use them.   Read More

Good Design vs Great Design

Good Design is making something memorable and meaningful quote gif

Design is a conversation

PLATFORM SHIFTS CHANGE EVERYTHING

Looking back to the mid-2000s and the Web 2.0 era, we witnessed a period of huge change for the internet, where it changed from static pages and moved towards applications.

Sites like Google Maps or Flickr opened up their APIs, meaning anyone could build websites pulling in that data. With this ability to build new things on top of this data, websites were transformed from static pages into services.

A similar transformation is happening today. Bots are to modern messaging apps what APIs were to Web 2.0; a way to build on top of other services, experiment, and create a new way of interacting with existing services. It’s the start of a significant new way of interacting with computers. Read More

Salon.com in 1999

salon1999_throwback_flashback comp

Wonder what Salon.com looked like in 1999? Nostalgic for the web’s beginnings? Take a look at this throwback/flashback to see a site that still holds up & looks greater today than half of the websites we visit!


Source: Salon1999.com


 

Things You Probably Didn’t Realize

Google’s ad penalties are more significant than Apple’s Ad-Blocker

“Highly unlikely” would probably be how you’d have responded a year ago to someone telling you two of the largest tech companies in the world — Apple and Google — would both try to fix mobile advertising by blocking ads, but that’s currently the case.

For instance, much has been made of a new feature allowing iPhone and iPad owners to block advertisements in Safari when iOS 9 debuts –with the rationale that it will enhance web browsing. But Google’s recent decision to start penalizing websites featuring app install ads –intrusive ad units that slow page load times and engulf the entire screen — might be a more significant way to improve the browsing experience.


Source: Google’s ad penalties are more significant than Apple’s ad blocker | Gigaom


+Note: Good read if you do any sort of display advertising!

Profiling Adblockers

chart takes a look at the profile of those who already deploy adblocking tools on their PCs or laptops.

[This] Chart takes a look at the profile of those who already deploy adblocking tools on their PCs or laptops.


Source: Profiling Adblockers | Global Web Index


 

A Website Designed

A Web Site Designed Infographic Timeline: Web design planning, including milestones, involvement, importance & timeline between both agency and clients

Think about it:

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Design vs User Experience meme

Design vs User Experience

Design vs User Experience meme

How Web Design Works

The Problem with Websites

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Sharing ≠ Reading

 What You Think You Know About the Web Is Wrong 

If you’re an average reader, I’ve got your attention for 15 seconds, so here goes: We are getting a lot wrong about the web these days. We confuse what people have clicked on for what they’ve read. We mistake sharing for reading. We race towards new trends like native advertising without fixing what was wrong with the old ones and make the same mistakes all over again. Read More

5 SEO Factors to Focus on in 2015 (Plus 2 Not to Worry About)

If you look back at the digital marketing industry prior to 2012 and compare it to what it is today, it’s fair to say that much has changed. Most of the change that has occurred in the SEO industry over the past few years has been positive and has encouraged businesses to provide a better overall user experience through design, content, and community.

The way people search for products and the devices and mediums they use to find them are constantly evolving, which represent a continuous opportunity to find and reach new audiences. With this in mind, here is a look at five key areas of focus for 2015, plus two areas you shouldn’t worry about too much.

Important Factors

  1. Optimize Your Site For Mobile Search
  2. Improve Search Quality Metrics
  3. Work to Become A Destination
  4. Improve Your Social Media Presence
  5. Use Schema Markup

Two Less Important SEO Factors for 2015

  1. Number of Inbound LInks
  2. EMAT – Exact Match Anchor Text

Read More at Big Marketing

​What Is Responsive Design, Really? 

What is responsive design?

In short, responsive design can be described as building a site, accounting for the varying screen sizes and resolutions that are commonly found on consumer devices in both mobile and desktop browsing. In function, images and columns of content will adjust to account for the different screen real estate, even hiding or showing different sections of content to mobile or desktop users, who regularly access different types. Think of it as intuitive consistency for a website across devices; it’s a must in modern web design.

Is there anything else I should know?

There are two noteworthy methods for developing a responsive design: fluid and adaptive. A fluid design uses percentages to adjust a responsive site, shrinking each pixel as the browser size changes. Alternatively, adaptive relies on set style sizes that have no break points in between. For instance, the 1400px iteration of a site has one layout, 1024px has another, and in between these sizes nothing changes, until the break point is reached and the site snaps to a new layout size. It’s best to employ and keep up to date on both; different sites may require a different responsive approach.


Source: ​What Is Responsive Design, Really? | Headspace Design


 

Optimize Images in Your Blog Posts for Retina Display

Typically images that are found in posts can range anywhere from 400-1000 pixels in width. If we chose the @2x method, this would mean that each image would be between 800-2000 pixels in width.

Serving images that large on every page load could result in a tremendous resource hog, not to mention it would eat away at your bandwidth. Read More

Feeling Old?

Your Site Sucks: 4 Reasons Why Everything Is Going Wrong


Source: Your Website Sucks: 4 Reasons Why Everything Is Going Wrong with Your Website #infographic


 

Can’t Beat ’em, Join Them

After adopting infinite scroll Time.com’s bounce rate down 15% 

Three major news website redesigns this year look very different but have an important feature in common: articles that seamlessly transition to new content, without requiring readers to click or tap headlines and then wait for new pages to load.

This “continuous scroll” strategy for news sites’ article pages is gaining momentum. It’s been adopted by Time.comNBCNews.com and LATimes.com, reflecting the fact that direct homepage traffic is waning (see the New York Times innovation report), and traffic from social media (particularly Facebook) just keeps growing.

So as readers increasingly enter sites from “side doors” or article pages, media organizations are trying to figure out how to get them to stick around. Pew recently found that visitors from Facebook are far less engaged than direct visitors. Here’s how sites that relaunched in the first half of 2014 are addressing that problem by making use of the continuous scroll (aka infinite scroll) feature in their article pages:

Read More at Poynter

UX Layers

UX Infographic showing layers

UX Design: a real thing or just a pretentious buzzword?

UX Strategy is all about the very high-level aspects of a project. It asks questions like:

  1. What are the business goals of this product?
  2. Is it a sound business model?
  3. Is it technically and practically feasible, and is there a market need?
  4. Who are the end users?
  5. What do they want and how will this product make their life easier?

Source: UX Design – a real thing or just a pretentious buzzword? | Headspace Design


Users don’t hate change. They hate you.

The 9x Effect Applies to Redesigns Too 

Jack woke up to an “upgrade”!

Recently, more than the color of the leaves on the trees has been changing. Everyone seems to be redesigning. Apple’s OS7 Slate new features on Twitter Google , the Yahoo logo (and much of Yahoo ) — even my kid’s school website. And users are angry, annoyed, exhausted, eye-rolling… not delighted.

And so the usual comment comes: users hate change. Read More

GLEAMsocial GLEAMsocial header

Protected: Manifesto

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Rule #1:

Jakob’s Law of the Web User Experience states that “users spend most of their time on other websites.” This means that they form their expectations for your site based on what’s commonly done on most other sites. If you deviate, your site will be harder to use and users will leave.


Source: Top 10 Mistakes in Web Design


 

This is what happens when Facebook changes its layout


Source: This is what happens when Facebook changes its layout The Oatmeal


 

Facebook Ch-Ch-Changes

Well as Dorothy Parker might say:

“What Fresh Hell is This”

#NewAndNotImprovedNewsfeed