Amazon Says It Puts Customers First. But Its Pricing Algorithm Doesn’t.
Unseen and almost wholly unregulated, algorithms play an increasingly important role in broad swaths of American life. Read More
Instagram Posts May Have Escalated Fatal Standoff, Police Say
The episode highlights Facebook’s increasingly complicated role in documenting violence, and in some cases, its active place in the middle of it. Before the shots were fired, the Instagram posts caught the police’s attention. Read More
After building online communities for two decades, we’ve learned how to fight abuse. It’s a solvable problem. We just have to stop repeating the same myths as excuses not to fix things.
+Commentary: This is a great read…and necessary, since constant reinforcement of this idea demands disabusing the trope that we should just “ignore it” for it to go away is utterly insane. It hasn’t worked, and frequently leads to business lost, a damaged brand, a reduction in ability to provide for yourself or family. It can at times even be physically violent & threatening. This not only affects the people who are targeted but will extend to those they love, the businesses they work at, and other tertiary lives.
User Experience is an increasingly expansive discipline but the key concepts remain largely the same. These are some of the main things that contribute to the UX of your site and the things you need to consider when implementing a UX strategy.
(follow the link below to read each of these principles explained)
On March 15th, Instagram announced that it would eventually be changing people’s feeds and no longer displaying images chronologically but rather in accordance with some proprietary algorithm. Instagram–now a division of Facebook–claimed that such a change would benefit users, because they miss about 70 percent of images in their feeds, according to the firm’s calculations. A change ensuring that people see the images they are most likely to appreciate, seems, at least at first glance, to be quite positive.
Welcome to the New Mother Jones
In keeping with that spirit, we’ve decided to celebrate our 40th anniversary with a new design. These days when a magazine overhauls its look, the process normally works something like this: A new editor or creative director walks in, decides whatever came before was crap, hires an outside design firm or three, commissions a custom typeface or maybe 10, gets a team of web designers and app developers to translate that vision to the digital space, and lines up some celebrity buzz, and many, many months later, voilà! A redesign is born. (continue reading at link below)
Woke this morning to find the “new” way YouTubers (YT’ers) are succeeding. This video is funny, and of course whoever puts together Beyoncé’s stadium tour saw fit to include it in the segues between performances. Watching this young woman lose her sh*t on the internet is also funny as hell. Read More
4. Cellphone news users spend the most time reading long-form content when arriving at an article from an internal link, least time when arriving via a social network
Those who arrive at a long-form article by following a link from another page within the same website – such as a homepage or a suggested link from another article – result in the greatest amount of time spent with the article, an average of 148 seconds.
The internet has a problem, and that problem is people. Dramatic incidents of public harassment, abuse and threatening behaviour are never far from the news, and during recent years, public awareness of this unpleasantness has grown dramatically. With it has come an understanding of the harms done, not just by high-level threats and abusive behaviour but by a more insidious culture of dismissal, denigration and disrespect that surrounds them. Read More
The question is: Do algorithmic feeds create a better user experience or do they enable social platforms to better serve advertisers?
When Instagram announced that it would be using an algorithm to order content, the decision was justified in part by the claim that users are missing out on 70 percent of the content they’re subscribed to; an algorithm could potentially show users more of what they follow. This provides a natural boost to advertisers, given how Instagram users engage with brands on the platform.
Tell us in the comments your thoughts about Algorithmic vs Chonological:
The number of internet users that access pages in the web through mobile devices rises daily. To get to this market, which represents a large percentage of the target market, most marketers have made their websites more mobile friendly. This is common especially where they operate in a tech savvy environment meaning the surfers use mobile devices to access their content. Website developers have used the responsive design to create this mobile friendly sites. The responsive design allows pages to resize based on the size of the screen being used to access it. In some instances this can work to perfection but this is not always the case, sometimes it results in websites failures.
So how do you know what to put out there and what not to? Today our society rewards the quick fix, the share without attribution, and ends in repeatedly being told this economy favors giving it away to get them hooked. Let’s investigate why that sort of fortune only favors the bold & vainglorious.
What you’ll learn:
Everybody’s doing it, why can’t I?
The average attention span on the web is miniscule
How to find your worth when you feel worthless
The only person who has the power is you
Truth hurts, sometimes
Let the power of analytics soften the blow (hint: It always points you in the right direction)
TL;DR: At 8 minutes to read, there is really no one way to sum this up neatly. If you don’t have those precious few minutes, then reading this isn’t going to make any difference or give you the time. Yet if you want to know why all your best attempts are failing, it is because you are using the wrong yardstick to measure your success. You also might not know what you are worth. Which means you probably should read beyond the blurb. This is about managing your expectations and theirs.
In this second installment we explore the two most foundational things. Knowing yourself & knowing your target audience. After testing all the industry advice we can say without fail that almost all of it is worthless. Useful in a very limited sense, and what is often missing is the most important thing. Their value proposition is you need to hire these consultants to help you figure it out. We’re giving that away for free.
Yahoo-owned blogging platform Tumblr this morning announced two changes to its service designed to encourage more conversations and increase engagement around posts and other content. The company is bringing back its Replies feature, removed several months ago, and it’s rolling out an updated Notes design that makes it easier for the community to follow the commentary around a post.
Expect a more thorough analysis to follow, this made us laugh in the debate of Instagram’s new algorithmic timeline/feed. Currently we are enjoying the humorous reactions to the change. Not unlike previous ones, but funny because IG is the darling for everyone except us!
“People don’t want to be interrupted by advertising. They want to engage with it on their own terms, when they’re in consumer mode and thus in the proper mindset to listen to a brand’s messaging.” …
Facebook is eating the world
Here is a definite must-read for everyone. Pondering the long-term viability of publishing when they are no longer in control of the distribution channels. How you get to read or who gets to decide what you see?
Our news ecosystem has changed more dramatically in the past five years than perhaps at any time in the past five hundred. We are seeing huge leaps in technical capability—virtual reality, live video, artificially intelligent news bots, instant messaging, and chat apps. We are seeing massive changes in control, and finance, putting the future of our publishing ecosystem into the hands of a few, who now control the destiny of many.
Social media hasn’t just swallowed journalism, it has swallowed everything. It has swallowed political campaigns, banking systems, personal histories, the leisure industry, retail, even government and security. The phone in our pocket is our portal to the world.
When and how to use radio buttons? This a quick explanation of some of the other choices out there which will make your users happier and their experience smoother. Mobile design can be tricky, make sure you are thinking these things through.
Top 9 Features Consumers Want On Mobile [Infographic]
When creating a mobile website you think of typography and decide not to experiment with font colors and types. You carefully select content that would engage and entertain. You even predict your vis…
( or Why both Twitter & Journalism are in deep trouble )
Of course we aren’t sure how deep, but fairly certain that both are at an intersection where they need to reevaluate their choices and recommit to bringing quality & fairness to their respective platforms
BuzzFeed’s search for marginalized writers is progressive, not racist
On Saturday night, Koul deleted or deactivated her Twitter account. Koul, a woman of colour who writes critically about racism and sexism, was forced off social media for giving an ear to those who often go unheard. This should disturb any journalist, regardless of whether or not Koul returns to Twitter.
But the implications of the incident go beyond Koul, perfectly encapsulating a dangerous deficiency in understandings of racism.
Online abuse can be cruel – but for some tech companies it is an existential threat. Can giants such as Facebook use behavioural psychology and persuasive design to tame the trolls? [8 Minute Read]
Summary: A good friendship or romantic partnership takes work. The same goes for customer relationships. Today’s consumers are looking for brands with experiences that feel personalized and effortless and will last long beyond the transaction. Great customer service keeps your customer relationships strong. And it can keep the love (of your brand) alive.
Fan Is A Tool-Using Animal
Below are some highlights of the talk, or take-away points to the talk that seemed to be far-reaching when dealing with social media. Read the whole thing by clicking the picture above or following the link at the bottom. Read More
“The more users’ expectations prove right, the more they will feel in control of the system and the more they will like it.”
How to move forward when you have too many ideas
True entrepreneurs have an uncanny knack for seeing opportunity in everyday circumstances. What to some people, is merely a frustration — for instance, the absence of an app to handle some desired tracking function — is a clear source of inspiration for the entrepreneurially-minded. But seeing potential businesses on every street corner and in every daily frustration can overwhelm an entrepreneur’s to-do list. You can end up with idea overload — too many ideas to pursue and too few resources to execute on them all.
How to do a Product Critique
Listen, product design isn’t some innate skill one is born with, like having a good ear for distinguishing notes or possessing exceptionally powerful twitch muscles for sprinting across an Olympic stage. Developing good product intuition—by which I mean developing a good sixth sense about what features or experiences will resonate with people and become successful—is about two core tenets: 1) understanding people’s desires, and 2) understanding how people react to things.
Jakob’s Law of the Web User Experience states that “users spend most of their time on other websites.” This means that they form their expectations for your site based on what’s commonly done on most other sites. If you deviate, your site will be harder to use and users will leave.
Source: Top 10 Mistakes in Web Design